Terms of service

Draft for review. This text has not yet been checked by a lawyer.

These terms apply between Ekansha Technologies ("we") and the company that signs up for Ekansha HRMS ("customer"). The person who signs up confirms they may accept them for the customer.

The service

We provide an online HR system for employee records, attendance, leave, payroll, approvals and employee self-service. We may improve it over time and will tell customers about changes that reduce what it does.

Free trial

A new account can use the service free for the trial period shown at sign-up, for up to the trial's employee limit. When the trial ends, only the Super Admin can sign in, to choose a plan. No data is deleted when a trial ends.

Plans, invoices and payment

• Prices are shown on the pricing page and are before GST, which is added to each invoice.
• Invoices are raised for each monthly or yearly period, before it starts. They are paid online through our payment provider, or by bank transfer or UPI, in which case the Super Admin reports the reference in the portal and we confirm it.
• If an invoice is not paid within 7 days after its period starts, the account is limited to the billing page until it is paid.
• Each plan allows a number of active employees. To add more, choose a bigger plan.

Customer responsibilities

The customer keeps its users' passwords safe, enters only data it may lawfully hold, and checks payroll results before paying salaries. Statutory amounts (PF, ESI, professional tax, TDS) are worked out from the rules the customer sets and remain the customer's responsibility.

Data

The customer owns its data. We use it only to run the service, as described in the privacy policy. The Super Admin can export it at any time.

Suspension and closing

We may suspend an account for unpaid invoices or misuse, after notice where possible. The customer may close its account at any time; data is deleted as described in the privacy policy.

Liability

We work to keep the service available and correct but cannot promise it will never fail. Our total liability for any claim is limited to the fees paid for the 12 months before the claim.

Law

These terms are governed by the laws of India, and the courts of Delhi have jurisdiction.